If you could be a fly on the wall in many automotive companies you would probably hear lots of griping about safety recalls; their cost, and their impact. Listening to that would make you think that the industry doesn't support the NHTSA recall program -- they do, but with forced smiles. However, the industry also realizes the recalls are needed because they help consumers know their products are safe.
Over the course of the last 30 years, there has been any number of new vehicles that have had teething problems. If a manufacturer is lucky and sales haven’t started yet, then ironing out the problems is easy, dealers and the factory take care of them right on a dealer’s lot. If, however, the manufacturer isn’t quite as fortunate and sales have begun and deliveries made, then, the maker has to file a recall notice with the National Highway Traffic Safety Administration (NHTSA).
If recalls done wrong can be a nightmare
Recalls are NHTSA’s way of ensuring automotive safety